If you’re coming by car, you can park in B-Parking next to the station building. Validate your parking ticket before you leave at the kiosk in our museum and receive a discount. You will then pay for your parking at the payment machine in the car park itself.

By public transport

Train World is located directly adjacent to Schaerbeek station. If you are coming by train, it’s just a two minute walk to reach our museum. All info, timetables and prices can be found at belgiantrain.be.

You can also reach us:

• By tram: via lines 7 and 92. More info: mivb.be
• By bus: via lines 56, 58, 59 and 69. More info: mivb.be
• By bike: via bike station 160. More info: mivb.be

You can even reach us by Waterbus! Take the Waterbus and get off at Quai de Heembeek or Pont Van Praet. Then take tram 7 to the stop ‘Princesse Elisabeth’. It’s just a 6-minute walk from there to Train World.

By car

If you’re coming by car, you can park in B-Parking next to the station building. Validate your parking ticket before you leave at the kiosk in our museum and receive a discount. You will then pay for your parking at the payment machine in the car park itself.

! Train World is located within the low emission zone (LEZ) of the Brussels-Capital Region. Check here whether you are permitted to drive in the LEZ.

Our museum is housed in a listed building and therefore does not have sufficient space to stow any baggage, such as suitcases, trolleys, pushchairs/prams or bicycles. Please take this into account.

Of course, you can find one in our museum shop located at the exit of the museum. The shop is open from 10am until 5pm, is free to enter, and offers a wide range of souvenirs, books, textile products, posters, and much more.

We do not permit eating and drinking in the museum itself.

Yes, we have taken numerous initiatives to make Train World accessible for everyone:

• Train World is fully accessible for people with limited mobility.
• We accept the European Disability Card.
• Our audio guide for the blind and partially sighted is available in Dutch, French, German, and English, and can be downloaded free of charge via the ErfgoedApp provided by the Flemish Government.
• We also have Braille texts available in Dutch, French, German, and English. You can get them to take around the museum with you by leaving your ID card.
• A ‘touch experience’ bag for the blind and partially sighted adds an extra element to the museum experience.
• Our website has been fully optimised for use by the blind and partially sighted.

Schaerbeek railway station itself currently does not offer any facilities or assistance to people with limited mobility who wish to travel to Train World by train. However, it is possible to use the Taxi-Bus service of STIB-MIVB. Click here for more information.

The new expo ‘From sketch to train’ will start from 19 September 2024. More info to follow soon.

READ MORE ABOUT IT HERE

Unfortunately, we cannot give a conclusive answer to this as it varies from day to day. If you buy a ticket online, we automatically take account of a maximum number of visitors.

A refund is not possible. However, you can move your visit to a different date or time slot. To do this, contact us via info@trainworld.be. Make sure you include your proof of booking (showing the number of your booking) and the time (date and time slot) at which you would prefer to visit Train World.

It may sometimes take a while for your payment to be processed and for you to receive your ticket(s). You should certainly check your spam folder. Still not received an email or attachment after some time? Please contact us via info@trainworld.be and tell us the following details:

• An extract from your proof of payment
• Your email address
• The date of your visit and the time slot you booked

Yes, all children (including those below the age of 4) require a ticket for entry to the museum.

We strongly recommend that you book a fixed time slot in advance online via our website. On the day of your visit, report to the kiosk with the relevant card so its validity can be checked.

Booking online in advance is not required, but we strongly recommend it. This ensures you have a space at your preferred time.

You can, of course, also buy a ticket on the day of your visit at the museum kiosk, unless we are fully booked.

When you order online, you can choose a time slot, which will appear on your ticket. This stated time is the agreed arrival time, NOT the duration of your visit. For example, if you chose the time slot 10am-11am, you can arrive during that time slot.

This is very easy to do via our webshop, just follow the steps below:

1. Click on ‘Individual tickets’.
2. Select the desired date and time slot.
3. Select the number of tickets per rate.
4. Click on ‘Add to shopping cart’.
5. Then click on ‘Continue’.
6. Confirm your order and pay for your ticket(s).
7. You will automatically receive your ticket by email once your payment has been completed successfully.

If the ticket you want is not shown in the list of online rates, visit our museum kiosk before your visit. We will be pleased to help you further.

If you want to order tickets, make sure to have the necessary documents and evidence to hand at all times.

Click here to see a complete overview of all our tickets & prices.

TICKETS & Prices